Terms of Use

This website, nora-sydney.com, is operated by Nora Sydney (“we”, “us”, “our”). These Terms of Use apply to your access to and use of the website. The terms that apply to buying from us, such as prices, delivery and returns, are in our Terms and Conditions. By using the website, you agree to these Terms of Use. If you do not agree, please do not use the website.

Nothing in these Terms of Use limits your rights under the Australian Consumer Law (ACL).

Last updated: 21 October 2026

Using the website

You may use the website only for lawful purposes and for your own personal, non-commercial use. You must be at least 18 to place an order. When you order or contact us, you agree to give accurate information. You must not:

try to gain unauthorised access to the website, our systems or other people's accounts;
interfere with or disrupt the website, or introduce viruses or other harmful code;
use bots, scrapers or other automated tools to collect data from the website or to place orders;
impersonate another person or give false details at checkout;
use the website to send spam or to post unlawful, misleading or offensive material; or
try to get around any security or access feature of the website.

Your account

If you create a customer account, please keep your login details confidential. You are responsible for activity on your account. If you think someone has used your account without your permission, email us straight away.

Website content and intellectual property

The content of this website, including text, images, graphics, logos, design and layout, is owned by us or used with permission, and is protected by copyright and other laws. You may view the website and print or save product information for your own personal use. You must not copy, reproduce, republish, sell or create new works from our content, or use the Nora Sydney name or logo, without our written permission.

Product information

We take care to make sure the descriptions, images, sizes and prices on the website are accurate, but we cannot promise they are always complete or free of errors. Colours can look different on different screens, and size charts are a guide. Any styling suggestions on the website are general only. If you buy goods from us, they come with the consumer guarantees under the ACL, and nothing in this section limits them.

Messages, photos and other content you send us

If you send us content, such as a message, a photo or a review, you confirm that you have the right to share it and that it is not unlawful, misleading or offensive. You give us a non-exclusive, royalty-free licence to use that content to respond to you and to run the website. We may remove content that breaks these terms.

Third-party services and links

Our checkout and payments are run by Shopify and its payment providers, and some features of the website are provided by other third parties. The website may also link to other websites, including Facebook and Instagram. We do not control those websites or services and are not responsible for them. Their own terms and privacy policies apply.

Availability of the website

We try to keep the website available and working, but we do not promise that it will always be available or free of errors, interruptions or harmful components. We may change, suspend or remove any part of the website at any time. To the extent the law allows, we are not responsible for loss that was not reasonably foreseeable, or that is caused by events outside our reasonable control, in connection with your use of the website.

Your consumer rights

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy you have under the ACL or any other law that cannot be excluded.

Suspending access

If you break these Terms of Use, we may suspend or block your access to the website and cancel any account you have created.

Privacy and cookies

We handle personal information as described in our Privacy Policy, which also explains how we use cookies and the Meta pixel.

Changes to these Terms of Use

We may update these Terms of Use from time to time. The latest version is always on this page. If you keep using the website after a change, you accept the updated terms.

Governing law

These Terms of Use are governed by Australian law. If you have a complaint, please email us first so we can try to resolve it. Nothing in these terms limits your right to contact your state or territory consumer protection agency or to take action in an Australian court or tribunal.